​​

Effective Date: 16 October 2025
Business Name: Intuition Co. Pty Ltd (previously Heidisvision Pty Ltd)
Website: www.intuitivecoach.com.au and www.intuitionco.com

​

Your privacy is very important to us. This Privacy Policy explains how Intuition Co. Pty Ltd (“we”, “us”, “our”) collects, uses, discloses, and protects your personal information. By using our website or services, you agree to this Privacy Policy and the way your information is handled as outlined below. This Privacy Policy applies to all websites, services, and products operated by Intuition Co. Pty Ltd, including www.intuitivecoach.com.au and www.intuitionco.com (collectively referred to as “our websites” or “our platforms”).

​

1. Information We Collect

We collect personal information that helps us provide and improve our services. This may include:

• Your name, email address, mailing address, and phone number

• Billing and payment details when you make a purchase

• Information you provide when registering, completing a form, subscribing, or booking a session

• Device information, browser type, IP address, and site usage data (via cookies or analytics)

• Preferences, feedback, and other information you choose to share

We collect only what is reasonably necessary for our business purposes and in line with the Australian Privacy Principles (APPs).

 

2. How We Collect Information

We may collect your information:

• Directly from you — when you fill in forms, make a booking, register for a course, or contact us

• Automatically — through cookies, analytics, and similar technologies

• From trusted third parties — such as payment processors or email marketing platforms

Whenever practical, we’ll let you know when and why we are collecting your personal information.

 

3. How We Use Your Information

We use your information to provide, personalise, and improve our services across our two platforms — Intuitive Coach and Intuition Co. — which operate under Intuition Co. Pty Ltd.

Specifically, your information may be used to:

• Deliver and manage your coaching sessions, online courses, subscriptions and digital products

• Process bookings and payments

• Communicate with you about your account, session updates, or upcoming offerings

• Send newsletters, updates, and marketing materials related to both Intuitive Coach and Intuition Co.

• Improve our website experience and customer support

• Comply with legal or regulatory obligations

We may use your contact information to send you relevant updates, offerings, and inspiration from either site, as both are managed by the same business entity (Intuition Co. Pty Ltd).

You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link at the bottom of our emails. Your choice will apply to both websites.

 

4. Cookies and Website Analytics

Our website uses cookies and analytics tools to enhance your browsing experience.
Cookies help us:

• Remember items in your shopping cart

• Understand your preferences and improve site functionality

• Analyse traffic and usage patterns

You can choose to disable cookies in your browser settings. Please note that some features may not function correctly if cookies are disabled.

 

5. Disclosure of Information

We do not sell, rent, or trade your personal information.
We may disclose information to trusted third parties who assist us in operating our website, processing payments, or delivering services — provided they agree to keep all information confidential.

We may also disclose information:

• When required by law or to protect our rights and safety

• To comply with a court order, regulatory request, or lawful investigation

• We may share your information internally between our sister sites (Intuitive Coach and Intuition Co.) to ensure seamless service delivery, client support, and communication consistency. This information is never sold or shared outside of Intuition Co. Pty Ltd without your consent.

 

6. Overseas Data Disclosure

Some of our trusted third-party providers (such as email or cloud hosting services) may store data overseas.
Where this occurs, we take reasonable steps to ensure that these providers handle your information in a manner consistent with the Australian Privacy Principles (APP 8).

 

7. Data Security and Retention

We use secure servers and encryption to protect your information.
Your payment details are transmitted securely via SSL encryption and processed by compliant payment gateways.

We retain personal information only for as long as needed to deliver our services or comply with legal obligations. When no longer required, we securely delete or anonymise your data.

 

8. Access, Correction, and Deletion

You may request access to the personal information we hold about you and ask for corrections if it’s inaccurate or outdated.
To make a request, please contact us using the details below.
If you ask us to delete your information, we will do so unless we’re legally required to retain it (e.g. for taxation or record-keeping).

 

9. Your Rights and Complaints

If you believe your privacy has been breached, please contact us and we’ll respond promptly.
If you’re not satisfied with our response, you may lodge a complaint with the:

Office of the Australian Information Commissioner (OAIC)
Website: www.oaic.gov.au
Phone: 1300 363 992

 

10. Marketing and Spam Act Compliance

We comply with the Spam Act 2003 (Cth).
You will only receive marketing emails if you’ve given consent, have an ongoing relationship with us, or have requested information.
All marketing emails include a clear unsubscribe link.

 

11. Children and Eligibility

Our website and services are designed for adults aged 18 and over.
We do not knowingly collect information from anyone under 18 years of age.
If you’re under 18, please use this site only with parental or guardian consent.

 

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal or operational changes.
The updated version will be posted on this page with a new effective date. We encourage you to review this policy periodically.

 

13. Contact Us

If you have any questions, requests, or concerns about this Privacy Policy or your personal information, please contact:

Intuition Co. Pty Ltd
Email: support@intuitivecoach.com.au
Website: www.intuitivecoach.com.au, www.intuitionco.com
Business Location: Sydney, NSW, Australia

ABN: 79 151 481 444

​

© Intuition Co. Pty Ltd | All Rights Reserved

​